Feasibility, Effectiveness, and Scalability of a Digital Case Management Tool for a Community-Based Inclusive Development (CBID) Program in Laos

Technologies such as tablet-based assessment tools, centralized databases, and tools for supported decision-making are playing an important role in many community interventions, including health, rehabilitation, and inclusive development. The use of technological innovations for physical rehabilitation in low-resource settings is an under-researched area. One encouraging example is the use of an innovative digital technology to support the case management process—namely, the community-based inclusive development (CBID) Modular Tool developed and implemented in the USAID Okard project in Laos.

The development and testing of the CBID Modular Tool in Laos has important parallels with the ReLAB-HS activity’s use of telerehabilitation to support decision-making for rehabilitation interventions, and can provide potential lessons for integrating rehabilitation into local health systems in low-resource settings.

This report describes key implementation factors for a digital technology in a CBID program in Laos and documents lessons learned.